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Shipping & Delivery Policy

Shipping

 

We aim to ship our products in a safe, quick and inexpensive manner. We try to ship the goods as soon as possible.

For domestic orders we rely on reputed domestic shipping companies, all domestic orders are shipped free of cost. Domestic orders reach the customer within 5-7 business days.

For international orders we rely on reputed shipping partners such as DHL/FEDEX, all international orders are shipped free of cost. International orders reach the customer within 15-20 business days.

Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.

Order tracking details are provided through email.

What is your Shipping Timeline?

 

We aim to ship our products in a safe, quick and inexpensive manner. We try to ship the goods as soon as possible.

For domestic orders we rely on reputed domestic shipping companies. Domestic orders reach the customer within 5-7 business days.

For international orders we rely on reputed shipping partners such as DHL/FEDEX. International orders reach the customer within 15-20 business days.

Working Days are Monday - Friday so the shipping timeline does not include the weekend.

Once the order is dispatched from our warehouse, tracking details will be emailed to you on your registered email.

Do you offer reverse pickup for returns?

 

Yes, we do offer reverse pickup for eligible items’ returns within India. We do not extend this service out of India.

Sometimes, for some addresses, reverse pickup facility may not be available. In that case we may ask you to ship the product back to us at your own cost & risk.


Where are my tracking details?

 

As soon as the order is shipped from our warehouse, you will receive an email/SMS with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such. 


Do you ship worldwide?

 

Yes, we do ship worldwide.


What are your shipping charges?

 

For Domestic Shipping

We offer free shipping for orders above Rs.999. For orders below Rs.999, a flat shipping fee of Rs.150 is charged for COD orders and Rs.100 for Prepaid orders.

For international shipping

We provide free international shipping for orders above Rs.9999
For orders below Rs.9999, a flat shipping fee of Rs.2500 is charged

Customs and import duty, if any, will have to be borne by the customer at the time of delivery, if applicable.


What shipping services do you use for International shipping?

 

For international orders we rely on reputed shipping partners such as DHL/FEDEX.

Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.

Order tracking details are provided through email.


Is there plastic in your packaging?

Yes, the outermost layer is plastic. We are working on finding a better alternative.

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